During the next few days, Rachael has been keeping me posted step by step everyday about the process of my account being set up. Impressive professionalism and knowledge of one particular ladyĪfter being promised a call back, Account Manager Rachael did ring me back on the same afternoon. Update 2: Made withdrawal request on the Friday, arrived at my bank on the Monday, so no real problem there. They're a very long established brand, but they face very stiff competition from other dealers. The Royal Mint say they are working on solving the problem of a delay in generating an accurate reference for bank transfers. Ok, so it's probably cockup rather than conspiracy. So at this point having made a withdrawal request, I am just waiting for the money to arrive at my bank I'll keep you updated. Update: It's three weeks after having originally transferred the funds, and after some correspondence with the Royal Mint, the funds have indeed showed up in my account with them. It was then supposed to take another 1-2 days, but still nothing after twelve days. They said my money was in a holding account and came up with some excuse about needing the surname and 8-digit customer number in the reference, even though when you initially register and try to transfer funds their website instructs just to send the surname as ref. I phoned them after six days when there was still nothing showing in my account. They tell you bank transfers will take 24 to 48 hours or one to two working days. I thought it was just a simple matter of transferring money and buying coins.

They appear to be operating a Ponzi scam. One of the worst companies I've had the misfortune of dealing withĪwful shoddy service from Royal Mint Ltd.

The royal mint reviews